customer experience

Fiber may be the AI enabler but Wi‑Fi still defines the customer experience

At Fiber Connect 2026, Broadband Forum CEO Craig Thomas reality-checked the “AI is everything” thread running through the show. He told us that fiber’s value still depends on Wi‑Fi performance, service differentiation and more.

Elizabeth Coyne May 21, 2026 11:05am

Verizon CEO Dan Schulman is playing to win

May 13, 2026 6:22pm

Calix says 500 ISPs are now using its agentic AI platform

Feb 18, 2026 4:15pm

A glowing blue digital brain hovers above a modern city skyline with a cell tower in the foreground and a wave of blue data p

AT&T’s grounded AI strategy defies bubble warnings

Oct 28, 2025 5:05pm

Calix, Google want to make agentic AI easy for broadband

Oct 20, 2025 3:01pm

A bright blue C Spire Fiber service van is parked in front of a neoclassical government building with tall white columns and

C Spire overcomes AI 'stigma'

Oct 6, 2025 10:44am